Effective Date: July 26, 2025
01. Introduction
At Spade Ace Technologies, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data, and outlines our pricing and payment practices when you engage with our services.
02. Information We Collect
We may collect the following information from you:
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Personal Details: Name, phone number, email address, company name, and project details when you fill out a form or contact us.
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Technical Data: IP address, browser type, operating system, and browsing behavior through cookies and analytics tools.
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Communication Records: Emails, inquiries, or other interactions with our team.
03. How We Use Your Information
We use the collected data to:
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Respond to your inquiries and provide services
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Send project updates, invoices, and notifications
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Improve website performance and user experience
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Communicate promotional offers (only if you opt-in)
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Ensure website and data security
We do not sell or share your personal information with third parties for marketing purposes.
04. Cookies and Tracking
We use cookies and third-party tracking technologies (like Google Analytics) to collect usage data and help improve your experience. You can choose to disable cookies through your browser settings.
05. Data Security
We take appropriate security measures to prevent unauthorized access or misuse of your data. However, no digital transmission is ever completely secure.
06. Third-Party Links
Our site may include links to other websites. Once you leave our site, we are not responsible for the privacy practices or content of external sites.
07. Pricing and Payment Policy
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Pricing Transparency: All service pricing is discussed and confirmed with the client prior to project initiation. Pricing varies depending on project size, complexity, and timeline.
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Estimates and Invoices: A formal estimate or proposal will be provided for approval before any work begins. Invoices are issued based on agreed milestones or timeframes.
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Payment Terms: We usually require an initial advance (e.g., 30–50%) before project commencement. Remaining payment is due upon project delivery or based on milestone completions.
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Accepted Payment Methods: We accept payments via bank transfer, digital wallets (e.g., eSewa, Khalti), or other locally supported methods. International clients may pay via PayPal or wire transfer.
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Refund Policy: Payments are non-refundable once work has started, unless otherwise agreed in writing. If a project is canceled mid-way, charges will be based on the completed work.
08. Policy Updates
We may update this Privacy Policy as needed. The updated version will be posted on this page with the new effective date.
09. Contact Information
If you have any questions about these Privacy Policy, please contact us:
Spade Ace Technologies Pvt. Ltd.
📍 Kathmandu-06, Saraswotinagar, Nepal
📞 +977-9866961571
📧 [email protected]